Our Shipping Pledge:
All our doors are either prebuilt for stock or built to order. We take great pride in offering a quality product built in the USA. Therefore if we do not have prebuilt doors for your order, in stock, your order will be placed in our production queue. Standard production leed time is 5-7 business days. Please allow this amount of time for production after your order was placed. Production time does not include holidays or weekends.
Tracking Your Order:
Your order will be shipped via UPS or FedEx. This allows you to receive your order within the shortest possible amount of time. Once your order is shipped, a tracking confirmation number will be emailed to your email account. The tracking email will provide a link to the carriers website to track your shipment along its way.
Shipping is available within the lower 48 United States. We cannot ship doors to AK, HI, PO (Post Office) boxes, APO (Military) boxes or FPO (Foreign Post Office) boxes. We only ship UPS or FedEx Ground/ LTL Service. A phone number is required for all purchases. Freight orders require a delivery appointment prior to delivery. The freight company will call to schedule a delivery date that will accommodate your schedule.
At this time wooddors.com cannot ship internationally.
Total Delivery Time:
Total delivery time is based upon the carrier. FedEx and UPS have the same delivery schedule. Normal delivery is between 1-6 business days and may alter due to weather conditions. All freight will need to be scheduled prior to delivery with the carrier. This is to ensure you, the buyer, will be present upon delivery for inspection.
Please note that shipping times are stated in business days and excluding weekends and holidays. Below is a map showing the delivery time per state to give you a more accurate time frame.
*Holiday Delivery Times
Due to the holiday, UPS Ground and UPS Freight will not be shipping packages on 12/24, 12/25, 12/31 and 1/1. UPS does not move packages on Holidays or Weekends. We apologize for the inconvenience.
Shipping Address Requirements:
Your shipping address must match your credit card address(s). For your protection, we are unable to ship to alternate addresses if the name differs completely. We are also unable to change the address after payment. No exceptions.
Shipping can be combined for certain items. Our shipping process is based on weight. The more you add to your cart the heavier it weighs. The shipping charge is calculated automatically. If you order more than one item, it may come in different shipments or all in the same. This depends on the weight and item you are purchasing.